Longton Health Centre

Patient Reference Group

Chairman’s Update: January 2012

As many of you will be aware the Patient Reference Group has been meeting with the doctors to discuss practice developments and following the recent questionnaire you have signalled that the 0800 phone number was the main concern.

There is no easy answer to this as there are pros and cons with whatever system is in place. However we have discussed the concerns with the doctors and due to meet them again in February to hopefully agree an Action Plan to address the problems.

We will keep you informed and, in the meantime, would welcome any other ideas you may have to develop the services at the practice.

David Noblett

Chairman

CHOOSE WELL CAMPAIGN

health services available this winter

www.centrallancashire.nhs.uk/choosewell/toolkit

Any patient who is over 65 or who is in a Chronic Disease Group/Pregnant or a Carer is entitled to a free vaccine .

Feeling unwell ?

For information about the range of local services available click here: http://www.centrallancashire.nhs.uk/ .

FREE NHS HEALTH CHECK

Please see Free Health Check Page for more details

CONTRACEPTION IMPLANTS AND REMOVALS

We now provide this service at the surgery , please ask reception for details

or click on the Young People and Young Parents page for details

REPEAT PRESCRIPTION ORDERING

If you are having problems ordering your repeat prescription, please do not hesitate to ask one of our reception team who will be happy to help you through the process and find the easiest and quickest way for you to order. You may also ask your local pharmacist who will be happy to help as well

Patients who do not attend for their booked appointment

over the last year has amounted to

Doctors 431

Nurses 600

Total 1034

Already this month there have been 27 Doctors appointments missed and 32 Nurses

If you cannot attend your appointment please either cancel your appointment on line or ring the surgery

Thankyou



Contact Details

Address book Address

Longton Health Centre
Liverpool Road
Longton
Preston
PR4 5HA

Telephone Numbers Telephone Numbers

Telephone:
0844 477 3530
Fax:
611094
From Abroad:
+44870 423 0448
Out of Hours:
0844 477 3530
Red buildingNHS Chorley & South Ribble

Envelope and a pencil
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the Practice Manager.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website