• Liverpool Road, Longton, Preston, Practice ID - P81040, PR4 5HA
  • Out of Hours: 111
  • 01772 214500

What is a carer?

If you look after a spouse or partner, parent, brother or sister, adult son or daughter, other relative or friend who is ill or disabled and who would not be able to live in the community without your help then you are a carer. Carers can be from any section of the community and from any culture.


Are You a Carer? Young or Old ? Or do you have a Carer?

If you are please let us know - we can help- we offer Carer health checks at flexible times to suit you and we offer free flu vaccinations during our flu season

If you would like to receive our information packs please let us know and we can pass the information direct to you.

Lancashire Carers Service Leaflet

Lancashire Carers Service is operating during these challenging times. Their team are working from home, providing information, and support to Carers including Carers Assessments. 

Please do continue to refer Carers to Lancashire Carers Service, our Service Access Team are available to take new or re referrals:

Telephone: 0345 688 7113 (Monday to Friday 8.00am until 6.00pm)

Email: [email protected]

Carers Help and Talk (CHaTline)

Our CHaT line is for Carers who would like to talk but feel that there is no one to talk to. All calls are answered by Volunteers who can offer understanding with regards to the common challenges faced by Carers. The CHaT Line is available 24 hours a day, 7 days a week, 365 days a year. To talk to a Volunteer, Carers can call 0330 022 5448.  In the event that a volunteer is not immediately available to answer a call, we ask that they try again.

Carers Community Network

This is an online platform for mutual Carers support where Carers can share ideas and tips or attend a (daily virtual Coffee & Chat session)

If Carers would like to be invited to use this platform they need to be registered with Lancashire Carers Service, have an email address and this needs to be passed onto the Service Access Team. They will then be sent an invitation to join in addition, they have a Facebook page and group where members can access information and a Twitter feed which Carers can link in with. 

Caring for someone with Dementia?

Herbert Protocol


This form is something that needs to be complete now, rather than when someone has gone missing. 

The scheme has already been adopted by other Police Forces around the country.


Herbert Protocol Information Leaflet

Herbert Protocol Form